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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.atthejewelrystore.com and www.thejewelryestatestore.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:   

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.    

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.    

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to: Communicate with you;

Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:  

 

COMMON LINKS INCLUDE:    

FACEBOOK – https://www.facebook.com/settings/?tab=ads    

GOOGLE – https://www.google.com/settings/ads/anonymous    

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. MINORS The Site is not intended for individuals under the age of 21.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@atthejewelrystore.com or by mail at: 5603 Broadway, Alamo Heights, TX, 78209, United States

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Sandra East profile picture
Sandra East
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Best jewelry store !!!!
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John Hernandez profile picture
John Hernandez
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Lisa & Oscar were great, helped me get my wedding ring resized and they were quick! The store has a great vibe! I will be back
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Laura H profile picture
Laura H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic customer service! I met with Lisa Ortiz to inquire if they could fix my watch and really appreciated her attentiveness and knowledge. She showed me several beautiful pieces and I will definitely return. Looking forward to having them design something special.
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Nicolas Aldana profile picture
Nicolas Aldana
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Never visited a jewelry store before so I’m not exactly sure what I expected but whatever my expectations were, they were beyond met. I came in for a simple repair and didn’t guess anything would be too difficult and I assumed correctly as the very nice woman who helped me made the process of repair and polish as swift as possible, I really felt as if my problems were priority to these kind people. And the atmosphere was very warm and comforting with great furniture, kind staff, concession stand, and THE PUPPY. For this being the first jewelry store I’ve visited it really sets my standard for any other I may visit but until it’s time to look for a new jewelry store I know which one I’ll be coming back to.
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Rusten Ramsey profile picture
Rusten Ramsey
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Excellent service! Came in needing a quick turnaround on resizing some jewelry and could not have been more impressed. They took care of me while a waited! Best customer service around without a doubt!
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Hannah Benavidez profile picture
Hannah Benavidez
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I had an heirloom diamond necklace from my late grandmother (that was actually her original engagement ring) that I brought in to be remade into a more practical piece of jewelry I would be able to wear on a daily basis. Oscar et al created a beautiful solitaire and eternity band that is not only more modern and my own personal style, but more wearable than the necklace ever would have been. He was also able to create both of these in less than two weeks. Jackie was also incredibly helpful in the design process. Superb customer service. Simply incredible! 10/10 would recommend. I will be back to rework other heirloom jewelry into more wearable pieces.
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Marzieh Ziaei profile picture
Marzieh Ziaei
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quality jewelry for every budget. Great customer service and professional sales associates. 👍🏻

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